Evoking Solutions: Shera R. Sever

I’m sure many of you are familiar with  Keith Ferrazzi, author of Never Eat Alone, and his most recent book, Who’s Got Your Back.

Ferazzi believes leadership, at its essence, is a spiritual journey- it takes courage, motivation, discipline, and commitment. Strongly grounded in many years of Vipassana practice, Ferazzi’s weaves his spiritual practice into his leadership style, sharing life-changing strategies for anyone committed to building a lifeline team.

In order to continue to be the best we can, I believe it’s vitally important, especially in these times, to create our own Personal Board of Directors- a small committed group who are not going to let each other fail, ever!

REBUILDING TRUST in A WORLD of GREED & FEAR

According to Ferrazzi, successful networking (our abilities to “connect”) is not about the size of our “rolodex”. Rather success is more readily available to those who can pick up the phone and say, ” I need help”.

Particularly in these times, Ferazzi encourages us to focus on *Relationship Capital* by building a Personal Board of Directors or what he calls *Lifeline Relationships*- the ones that help us rebuild TRUST in a world of fear and greed.

BUILDING Your PERSONAL BOARD of DIRECTORS:

* Identify at 3 people you know who can change your life.

* Call them and share this idea about LifeLine Relationships. Ask them if they will be on board with you.

* Lifeline Relationships lead with generosity. Who bends over backwards for you?  Who do you bend over backwards for?

* Lifeline Relationships are transparent: Who can you let your guard down with and have it be okay?

* Lifeline Relationships hold each other accountable. Who can kick you in the butt when necessary? Which of your peers can you depend upon to TELL the TRUTH and help you face the brutal facts

* Lifeline relationships agree to forgive in advance when we slip up. Sparring is okay (even encouraged!).

* Lifeline relationships have a RELATIONSHIP ACTION PLAN. (R.A.P.) which is rigorous, routine, strategic, and systematic.

Your Personal Board of Directors can come in many forms: Mastermind Groups, Learning or Coaching Communities, Wisdom Councils, Women’s or Men’s circles, or Spiritual Communities.

Rather than changing who we are, enlist others to help us become the best we can be. This is where the true strength of any team, organization or initiative lies. For more information on Ferrazi’s model, check out  Greenlight Community.

How many of you have this lifeline team in place? I’ve had several “lifeline” teams over the years (work groups, learning communities, friends, spiritual sanghas, performance groups) that were extremely beneficial for their duration.

And now, I am looking at creating the strongest, most sustainable  one yet!  Will you help me?

I am eager to partner with an organizational leadership team that needs a powerful provocateur, collaborator, and communications maven/ director to weave it all together: vision, strategy, marketing, communications, engagement, and human capital. Let’s start the conversation!

Happy Holidays!

What a wonderful time of year for giving and receiving, sharing love and reNEWal!

If you survived the last 3-6 months with your sense of humor still intact, take a moment now to CONGRATULATE yourself for your amazing navigation and accepting “what is” skills.

A friend recently shared this wonderful reminder with me:

LIFE is an endless transition. Go with the flow, change the flow, surrender to the flow,

be the flow, create the flow… the essence of the flow is: Transition

When we look at nature (biomimicry) we see how true this is.

It’s been quite a time of transition and reorganization for so many!

Most everyone with whom I speak has commented on the “intensity ” of the times with many of us undergoing, slow, yet massive changes in our homes, careers, businesses, and relationships. I believe we are all undergoing a collective re-organization.

What has changed for you this past year?

How are you reorganizing your life/business?

Any new approaches/attitudes you’d like to share?

The on-going theme for me  is SIMPLIFY. I didn’t realize how complicated simplification could be. It takes tremendous courage and trust to get out of our own way, surrender, and let go! As all manifestors know, the clarity of our intentions along with committed action/discipline is what creates “so-called” miracles.

Now is a wonderful time to move from hoping to knowing/feeling what it is we are creating in these times.

“Everything comes to us that belongs to us when we create the capacity to receive it.” -Rabindranath Tagore

Clarity, love, acceptance, and gratitude are wonderful gifts to give and receive. In this holiday season, I am wishing us all more ease, beauty, moments of peace and rest, more compassion and understanding as we continue to navigate and reinvent our lives, businesses, and relationships.

Change cleanses the soul. Enjoy the ride and be kind to your fellow travelers.

Wishing you warm and happy holidays!

The Slow Money movement had their first national conference in Santa Fe a couple of weeks ago.  Over 400 people from around the country showed up to discuss the concepts around slow money, slow food and small, local farms.

The slow money movement has its roots in local, organic and sustainable farming.  But it is part of a broader trend towards creating and supporting local economies and businesses. Read  more in Business Week and Wall Street Journal .

Slow Money is said to be a  new economic vision. Or is it  the reinvention of a system that once functioned?  I see it as a re-emergence of investors, donors, farmers, and activists committed to building local economies starting with the soil of the economy. FOOD! Some “experts”  refer to this as the “nurture capital” industry.” I call it Natural Capital.

I’ll be attending the Economics of Peace Conference, Oct. 18-23 in Sonoma, CA. This conference will be showcase some of the most successful and inspiring examples of economic models that value people and planet before profit. Looking forward to meeting leading thought leaders and hearing their views on collaborative businsess practices and innovative exchange systems for Transforming Money, Rebuilding Community, Redefining Wealth. Featured speakers include: Judy Wickes, (founder of BALLE),  Jacob Needleman, James K. Galbraith, San Keen, Fred Freuddlich & Mikel Lezamiz (Mondragon Cooperative), US Rep. Lynne Woolsey, et al. Still investigating whether conference planners will be livestreaming.

Have you noticed all the  knowledge sharing  and strategies from thought leaders, managers, coaches, and consultants addressing the Upside of the Downturn.

It’s everywhere- on Guy Kawasaki’s  AllTop portal, in the New York Times new Happy Days Blog,  Psychology Today,  Inc. and many more on-line and print publications.

Human potential seminar leaders like Tony Robbins and T. Harv Eker have adjusted their content delivery in recent months to address the Upside of the Downturn.  It’s a strategic approach, and  it’s more than positive thinking.  (Hope alone is not a strategy).

The Value of Volunteering

One strategy that continues to emerge in various forms when examining the Upside of the Downturn is the increased focus given to the VALUE  of volunteering.

Like many of you, I started volunteering when I was 14.  I worked at one of the first recycling centers in the USA in a small community in northern Illinois 4 nights a week. The proceeds from our efforts helped fund our high school’s symphonic band’s performance at an International Youth Music Festival in Vienna, Austria. Since then I have volunteer with over 25 community organizations and businesses and have served on several boards of directors.

Last week I was invited again to deliver my High-Impact Volunteer Management™ seminar as part of the Performance- Focused Leadership Seminar series for Board Presidents, Directors and Committee Chairs for the California Hispanic Chambers of Commerce  (42 chambers total).

Businesses and social-profits alike benefit from volunteer capital. One of the re-occurring challenges most organizations encounter is keeping good volunteers (including board members and committee chairs).

Keeping the Good Ones

As in the private industry, the best way to insure volunteer retention is to adopt a strategic approach with a Volunteer Recruitment and Development Plan in place in your organization or business. This includes targeted recruitment, a solid orientation program, low-cost, no-cost recognition, and a performance management/professional development plan in place that includes on-going feedback and performance reviews.

So what is the best way to develop on-going communication and feedback with volunteers?

It’s the  R.A.P. method:

REVIEW the PAST: Take a look at the performance objectives mutually created during the first 30 days of the volunteer’s on-boarding.

ANALYZE the PRESENT: Ask your volunteer what she feels are her major accomplishments in the past (X) months  (particularly as they relate to over-arching organizational goals).

PLAN the FUTURE: Ask your volunteer what changes/support she would like to see in the future.

If you are wanting to enhance volunteer performance and retention in your organization, be sure you can meet the following needs* of your volunteers:

• I need a sense of belonging.
• I need to be part of the organizational planning of our objectives.
• I need organizational goals and objectives that are clear and obtainable.
• I need to feel that what I am doing has real purpose and contributes to welfare of the organization and community at large.
• I need autonomy and collaboration in setting standards for performance.
• I need to know what is expected of me (not a laundry list of “duties”.)
• I need to have challenging responsibilities within my range of interests and abilities.
• I need feedback about my performance and our progress.
• I need to be kept informed.
• I need to have good rapport with and confidence in the leadership of the organization.
• I need recognition, as it is due.

(The Volunteer Creed, adapted from The Effective Management of Volunteer Programs, Marlene Wilson)

Performance Management is an on-going year-round communication process undertaken in collaboration with a volunteer and her organizational leader(s).  With mutual goal setting, on -going communication, individual recognition, and the R.A.P method, your volunteers can become your organization’s  greatest evangelists.

Need help developing a High-Impact Volunteer Management Plan for your business, organization, or upcoming event? Please contact me for a complimentary (20- minute) consultation.

It’s been over a month since I have posted on this blog, however, if you have been following me on Twitter or Facebook, you know why.

Right now, rather than another 10:00PM sunset swim in the Mediterranean, OR bicycling and strolling along some of the most enchanting 13th century countryside caminos, I choose to fulfill my need to CONNECT with all of you.

When I first received an offer to spend some time “en retiro”, living on the north side of the island of Mallorca, Spain,  I was very confused  about what TO DO, fearing what I would leave “behind” if I actually left my home, community, live and social networks, and other “opportunities”for 4-6 weeks.  It was an obvious reminder of the need to LET GO!

Did you know that Americans actually take less annual holiday time (i.e. vacation) than any other ‘Western” country in the world?  Reason: FEAR that by letting go of routine that their “career/business” will fall apart or that they won ‘t get ahead!  My question- Ahead of what?  Aren ‘t we all in this global transformation together?

When is the last time you gave yourself the beautiful gift of just BEING?  For those of who have, you know how much clearer and more effective (focused and intentional) you are internally, as well as once back on the  “playing field”.

Awakened Entrepreneurs™ Create Decisions based on Needs/Values

I used an NVC method (universal needs- based process from Marshall Rosenberg) to make the decision.  What needs will be fulfilled if I go?  What needs will be fulfilled if I stay? Not only was my list longer for going, but I got more in touch with what is important to me.

Bottom line: Do what FEELS good- and in my case that meant my physical body-
(warm Mediterrannean sun &  sea,  healthy, fresh food, lots of movement outdoors) Simply YES!! Now Mallorca, is in no way Spain, unless, of course, you refer to Maui, the USA. But I used to live and work in Madrid and Barcelona, and the idea of spending time on the island of Mallorca seemed like a good choice. ( And then that night,  after taking myself through this personal exercise, I received a loud message in a dream- clear and simple:  GO TO SPAIN

DOING vs. BEING

Particularly in our fast-paced culture, DOING has much more perceived value that BEING. How often are you asked “ How are you?” – if the response is anything other than BUSY, something must be wrong. Yet, wouldn ‘t we all agree that all work and no play/rest makes anyone dull (rather than vibrant), inflexible and, well, uninteresting. How many relationships and dreams (personal and professional) are not realized as a result of this “busy/work” epidemic?

Especially in these times of information overload, including fear- based marketing and propaganda, I find “unplugging” essential in order to access one’s truth, values, goals, direction  and strategies for living in purpose in order to make our greatest contributions (to self and others)

The Awakened Entrepreneur™ understands the essential need for regular  “unplugging” -be it a long weekend retreat with no technology (yes, that!) or several weeks (3-4?!) of an actual holiday is exactly what is needed in order to optimize our engines for peak performance.  Tony Robbins claims it takes 21 days to break/change any habit, which is another way of saying it takes 21 days to drop into a new reality.

Having reinvented myself a number of times in personal and professional pursuits, I’ve consistently been a big advocate of work-life balance. Starting back in the mid- 90s, I introduced a personal needs/values assessment component in all of my leadership seminars that continues to serve as a transformative catalyst for organizational and business leaders.

I am very impressed with the models that Mallorca is advocating from progressive youth education, Transition Towns (using Appreciative Inquiry) to local organic food production, permaculture, biking as preferred transportation, reducing meat in one’s diet (and revealing the truths about the costs of the meat industry),  to a very sophisticated recycling system (including compost) throughout the City of Palma.  The official unemployment rate in Spain is over 20%, (one of the highest in Europe),  however  that isn’t stopping most from finding new ways to connect, collaborate (an inherent value in this culture), and reinvent, once again, a 700+ year old way of being.

Most importantly, the general philosophy here is TRANQUILLA- and this includes the time you take to connect with those you know  (and don’t know) throughout your daily activities.

And so here I am concluding a month of  (once again) witnessing  who I am, what I value, what I deeply desire-

The Result- a simplified life style with real time connections/dialogs that support personal and planetary health, wellness, sustainability, and collaboration-all essential elements for the Awakened Entrepreneur™.

It’s 2009. Let’s all agree- Collaboration is a Social Imperative.

Thus, I am delighted to be  one of 20+ contributing writers to the just released publication,

42 Rules for Successful Collaboration

What do Cisco, Disney, Toyota, Mindjet, Adminstaff, Joire De Vivre have in common?

RULE #29   Use Leaders as Collaborative Strategists

2009, ©Shera R. Sever & SuperStar Press

Get the right people on the bus and in the right seats, with a commitment to building a best-in-class collaborative culture.

Focus on internal-facing collaboration that encourages collective intelligence (simple yet intentional engagement).

Recognize those within the organization who consistently share information, resources, responsibilities, while engaged in and committed to organizational and personal excellence.

Start with Talent Management

• Get the right people on the bus. Build a superior team by recruiting those who have a track record of working and playing well with others, and communicating with transparency, while confronting brutal facts.

• Make collaboration a core competency for any position. Define the specific functions and expectations in the professional development plan.  When collaboration is a core value, employees are able to see the results of their work and the impact it has on company, clients, and colleagues. This in and of itself is the reward.

• Create a Collaboration Manager/ Coordinator position to promote, coordinate and manage your internal systems for knowledge sharing, skill and learning development. Look beyond HR, Marketing or Corporate Communications for this collaboration evangelist. Design the position around competencies and overarching organizational goals and objectives.

• Engage all your people in “big picture” solutions. Interestingly enough, a 2008 study available through the Society of Organizational Learning shows that fewer than 35 percent of employees from 100 companies surveyed, know or are clear about how their role fits into the bigger picture—the overall business objectives and strategic plan. Best leaders motivate with questions, not initiatives.

• Focus on “internal facing” online communities. Awareness Networks released their 2008 white paper, revealing that 82 percent of over 162 leaders surveyed have seen that Web 2.0 technologies (particularly “company branded” Wikis) increase knowledge sharing, employee collaboration, and improved internal communications, and help employees “find” each other.

• Continue to make Learning & Development a top priority. Optimum learning and development occur in systems where there is a rich web of interactions—and this is collaboration. As organizational leaders, ask where collaborative learning communities could be built or expanded upon?*

What new leadership and communication skills are needed cross-functionally to allow for full collaborative engagement in your organization?

*Note:  Some of the most impressive learning communities are being birthed in the non-profit sector. Paul Hawken’s WiserEarth.org site encompasses shared knowledge and learning communities from more than 13,000 organizations worldwide.

Back  in the mid-90’s, while launching my training & consulting company , Cross Currents Communications,  (my fourth business), I was highly influenced by two powerful mentors: William Bridges and his declaration that “the job is obsolete” and  Tom Peters, who provoked us to Break all the Rules.

Thanks to these revolutionary visionaries and the recession,  we all have the opportunity for reinvention, authenticity, and to “think and be different,”  ie to stand out IN our purpose.

We all have a chance to learn, improve, and build up our skills. We all have a chance to be a brand worthy of remark. Today, we all need to be  CEOs (Chief Enlightenment Officers) of our own companies and to be Head Marketers/Directors of Fulfillment for the brand called You.

Here are a few questions I use in working with clients ready to let go of job titles and duties as their identity, and start thinking of themselves as a company:

1. Start by identifying the positive qualities and characteristics that make you distinctive from your colleagues. What do you do better than anyone else? What are you passionate about?
2. What have you done recently to make yourself stand out?
3. What would your students, customers, clients or colleagues say is your greatest and clearest strength? If you don’t know, ask them.
4. What is your most noteworthy personal trait?
5. What is your “feature-benefit” model? (Do you anticipate and solve problems before they become crises?; Do you complete projects within the allotted budget?)
6. Ask yourself: What do I do that adds remarkable, measurable, distinguished, distinctive value?
7. Ask yourself: What do I do that I am most proud of? (What have I accomplished that I can share confidently and consistently?
8. What value do I offer? Become relentlessly focused on what you do that adds value, that you are proud of, and most importantly, that you can shamelessly take credit for.
9. Finally, ask yourself: What do I want to be famous for?

Once you have worked through the above, with the help of a coach or mentor, you should be able to answer what I call the Golden Branding Questions:

What makes you different? What is it that makes my product or service different and stand out?

After working through the answers  edit it down to 15 words- this is the beginning of your branding message- Brand You .. You, Inc.

Starting my career in the “non-profit” sector over 25 years ago, I’ve always been a huge advocate of social entrepreneurship, and an evangelist for learning and social profit leadership models. I was very encouraged to see Social Entrepreneurship Goes Mainstream as a feature article in last month’s issue of Ode Magazine.

Social entrepreneurs are change agents and pioneers for humanity who have merged their business, service and life purpose to benefit disadvantaged communities and ultimately society at large.

“Social entrepreneurs never let a crisis go to waste. These visionary leaders take this economic upheaval to be a blessing, providing a chance for business to transition from an anonymous, complex system to one that is direct and transparent.” Ode Magazine, March, 2009

I believe Social Entrepreneurship is where we all need to be focusing our business development models. It’s no longer about you  OR me, but about WE and the cooperative advantage, rather than the competitive advantage. It’s about our personal visions and our business mission serving the greater good along with sustainable practices and metrics.

“In a world where change is escalating exponentially, the only way we’ll make it is if everyone has the mindset of a social entrepreneur.”-Bill Drayton, founder of Ashoka

2009: The Year of the Awakened Entrepreneur In my  January, 2009 Leading Visions to Action e-zine, I declared 2009 the Year of the Awakened Entrepreneur and listed some criteria that I believe need to be part of the mindset of entrepreneurship in these rapidly changing times. There is more need and more opportunity than ever before for Awakened Entrepreneurs. As Joanna Macy provokes us in her book,  World as Self, World as Lover,“What will you tell your great, great grandchildren you did during the Great Turning?”

So in this period of innovation and reinvention, how can you merge your life purpose and what you stand for with a business for the greater good?

Who are your power partners within  your community and network?
Do you need support in clarifying your vision, purpose, strategy, and content marketing?
What arising needs do you see your business fulfilling?

Authenticity is the key buzz word in the world of marketing. Clean, lean, and transparent systems that are both inward facing (internal partners/staff), and external facing (clients and community) is what we all need to be aiming for and creating.

One of the upsides of the recession is that more and more ecopreneurs and enterprises are utilizing the power of doing more with less by going “green”.

So many in fact, that it leaves those of us who were active in the “ecology movement” of the ’70’s  concerned with  “greenwashed ” marketing.

Read what British Journalist, Nick Rosen,  has to say about “What’s Wrong with Green?“. A fabulous media portal that I’ve been following is Worldchanging – a global network of independent journalists, designers and thinkers covering the world’s most intelligent solutions to today’s problems. Read the latest on Bright Green, Light Green, or Dark Green.

Are you starting a “Green” Business or “Green” Career?  Use my organizational development frame to determine how “green” your enterprise is:

1. 98% of all waste is generated outside of the home- through manufacturing, transportation, distribution. Does your strategic plan include Triple Bottom Line Metrics- measuring performance against economic, social and environmental parameters?

2. Ecological Footprint- What’s your personal and business footprint? The Global Footprint Network has developed one of the most comprehensive methodologies and guidebooks in measuring ecologicial footprint and overshoot.

3.  Collaborative Entrepreneurship: Rather than compete with other small green businesses or “ecopreneurs”- cooperate and collaborate.  What other small “green businesses” can you partner with to offer your clients more complete packages of sustainable products and  services?

4. What is the organization’s commitment to Personal Ecology? At the most fundamental level, start with The 5R’s: Respect, ReThink, Reduce, Reuse, Recycle. Have you seen The Crude Awakening?

5. Citizen Education- Today, there are a tremendous amount of resources available to awaken each and every one of us to our responsibilities of living sustainably-moving from a mindset of consumer to the mindset and actions of citizen. How transparent and educational is your marketing?

6. Green Business Certification- The San Francisco Bay, where I am based, has one of the most advanced Green Business Certification Programs in the USA. Click here for more information.

7. Read and apply Peter Senge’s, et.al.: The Necessary Revolution: How Individuals and Organizations are Working Together to Create a Sustainable World.

Sustainablilty is meeting the needs of the present without compromising the ability of future generations to meet their needs.

The future belongs to those who understand that doing more with less is compassionate, prosperous and enduring, more intelligent, and even more “competitive”. Paul Hawken

I am working on the development of a 16 -week on-line High Performance Human Resources Management course for one of my clients.

Initially, a two- day seminar which I developed in 2007 for the CARAT Executive Leadership Institute, this course emphasizes the synergistic systems inherent in  talent management, retention, learning, and overall organizational effectiveness and growth.

According to the “2008 Ethics and Compliance Risk Management Practices Report, one-quarter of organizations have a desire to engage employees in learning, but are challenged to put their corporate values and integrity into action.

One of the key (and often times) most challenging strategies in birthing a learning culture in an organization is to discard the old paradigm of organizational “silos”.

Learning is not a one-time event. A true learning culture is based on an organization’s mission and core values where learning (human capital development) is transparently woven into all roles, functions, divisions and regions of an organization.

Understanding that Human Capital (Workforce) Development is an organization’s greatest asset is critical. Like any transformation, evolving into a Values-Based Learning Culture does not happen overnight, but rather requires strategic, thorough assessment of leaders attitudes, management approach, and current learning curricula.

Read more in this months’ issue of Chief Learning Officer.