Category Archives: Collaboration

Are you ready for the 2020 Workplace?

The workplace of the future is being shaped by Web 2.0 with a collection of breakthrough social media technologies and by the Millennial Generation (those born between 1977-97). The convergence of these emerging workplace trends has created a generation of hyper connected workers who are placing increased pressure on companies to overhaul their approach to

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What’s a customer centric business, anyway?

Dreamforce was over the top again this year. The message was clear: At the core, every business function is marketing~ and every business needs to be customer centric. So what is a customer centric business? Quite simply it’s  a paradigm shift from product-focused culture , to a customer-focused culture, where success is measured more by

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Creating Cultures of Engagement- What motivates your people?

Like many organizational consultants and coaches, I’m passionate about motivating the human heart and activating the human spirit in order for teams and organizations to achieve BIG Goals.   After 25 years of recruiting, training, mentoring large teams of volunteers as well as delivering hundreds of leadership workshops on Engaging Your People, here is what

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