Category Archives: change management

Staying Aligned in Uncertain Times

Let’s face it. We are living in unprecedented times. The velocity of change, the demands of technology are pulling all of us our of our comfort zone.  And that is where the magic happens. I am reposting this from December 2013. These practices are for anybody committed to stepping into playing full out. Leadership starts

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Are you ready for the 2020 Workplace?

The workplace of the future is being shaped by Web 2.0 with a collection of breakthrough social media technologies and by the Millennial Generation (those born between 1977-97). The convergence of these emerging workplace trends has created a generation of hyper connected workers who are placing increased pressure on companies to overhaul their approach to

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What’s a customer centric business, anyway?

Dreamforce was over the top again this year. The message was clear: At the core, every business function is marketing~ and every business needs to be customer centric. So what is a customer centric business? Quite simply it’s  a paradigm shift from product-focused culture , to a customer-focused culture, where success is measured more by

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